At The Diamond Center in Madison & Janesville, we take pride in offering expert jewelry repair services. Our dedicated team of in-house Goldsmiths restores the beauty and functionality of your treasured pieces. What sets us apart is our commitment to efficiency and quality, exemplified by our next day jewelry repair service.
Some repairs qualify for our next day service, so you no longer have to wait weeks for repairs. Our skilled Goldsmiths work diligently to ensure a quick turnaround time without compromising on meticulous craftsmanship. We understand the sentimental and monetary value of your jewelry, treating each piece with the utmost care.
Our in-house Goldsmiths use their extensive experience and the latest technology to provide the highest quality and efficient service available.
Whether you purchased your jewelry from our Madison or Janesville locations or from elsewhere, our skilled in-house Goldsmiths are here to assist you. Our repair services cover items purchased at The Diamond Center as well as those acquired from other sources. Rest assured, your treasured pieces will receive the same expert care and attention, regardless of their origin. Trust us to restore the beauty and functionality of your jewelry.
If your piece wasn’t purchased at The Diamond Center and doesn’t have our Free Lifetime Warranty, don’t worry! We’re so confident in the consistency and quality of our repairs that we include a full One-Year Guarantee on all repairs!
To protect the beauty of your fine jewelry, we recommend our FREE semi-annual cleaning and inspections. Although NOT REQUIRED, we encourage you to make this part of your normal maintenance. In the event you chip, break, or lose a diamond or gemstone you purchase from us, The Diamond Center will replace it for free. Plus, don’t pay extra for an Extended Service Plan when all services are done for FREE on any jewelry purchased from The Diamond Center!
Our warranty services ALWAYS include:
We offer a wide range of jewelry repair services to meet your specific needs. Our skilled Goldsmiths possess the expertise to handle various repair tasks with precision and finesse. Here are just a few of the services we provide:
Do you provide in house jewelry repairs?
A: Yes. We have a team of talented goldsmiths at both our Janesville and Madison locations. All jewelry repairs are done in-house, we never ship out your jewelry! Some common repairs we provide are; ring resizing, soldering rings together, prong/head replacement, shank replacement, rhodium plating, polishing and more.
I bought my jewelry from one of your stores and moved away, can I mail it to you for repairs?
A: Yes! Please contact your sales person (or our store manager) to arrange shipping your jewelry back to us. We will need to look up your purchase in our system and have a note of exactly you need done to the piece. Click here to contact your sales person or call our store here.
(*please note we only ship within the US)
Do you do repairs on jewelry not purchased at The Diamond Center?
A: Yes, bring it on in!
How much does it cost to repair jewelry?
A: All jewelry pieces are different, so cost for repairs can vary. To get an accurate quote please bring in your piece for our staff to look at!
Do You Repair Watches?
A: No but we do replace most watch batteries.
Jewelry Warranties
Q: Do you provide a warranty with my jewelry purchase?
A: Yes, all The Diamond Center jewelry comes with our FREE Lifetime Warranty! To learn more about our free lifetime warranty, click here.
Q: Should I also insure my jewelry through my insurance company?
A: Yes, it is always a good idea to insure your high end jewelry with your insurance company in case of theft or loss of the item.
Q: Can I buy a warranty later?
A: Our Lifetime Warranty is always FREE.
Q: Do you replace lost jewelry?
A: No. If you completely lost the item it is not covered under our lifetime warranty. We will replace lost diamonds or gemstones if they have fallen out and can not be found, but if the entire piece of jewelry is gone or missing, it is not covered. Please insure your high end jewelry with your insurance company in case of theft or loss of the item.
Lifetime Guarantee
A: It is well known that the best things in life are quite often, FREE. That is why our free lifetime warranty is at the top of our “BEST” list. We’ve even done away with those required six-month Inspections!
Our warranty services ALWAYS include:
To learn more about our free lifetime warranty, click here.
Don’t wait any longer to restore the beauty and functionality of your treasured jewelry. Trust The Diamond Center for expert repairs, seamless processes, and a dedicated team ready to serve you. Simply drop off your item at our convenient Janesville or Madison location during our normal business hours. We understand that you may have specific concerns or preferences regarding your repair, and we’re here to assist you every step of the way.
If you would like to schedule a dedicated time to speak with one of our knowledgeable staff members about your jewelry repair, click here to schedule an appointment online, or feel free to give us a call at our Madison or Janesville locations. We’re more than happy to address any inquiries or provide guidance regarding your repair needs.
We value your convenience and strive to provide exceptional customer service. Should you have any questions or require immediate assistance, our friendly team is just a click away. Reach out to us through our live chat feature or send us a message, and we’ll promptly address your concerns.
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