Janesville
Christine has continued to impress with her expertise and amazing customer service. We have been in a few times to set up our Bridal Book and purchase our wedding rings. During those visits, she was personable and friendly. She took time to really get to know us as a couple to better understand our wants. During a hiccup with our bridal book, she took the time to take my phone call and help troubleshoot the issue. She even offered to look for the discount and send it to me when I was still having trouble logging in. We will continue to come back to the Diamond Center thanks to Christine and her amazing service!
I had a great experience working with DAWN SCHUMACHER, who helped me select the perfect diamond and gold hoops. She immediately picked up what I liked or didn’t like and really knew her jewelry. Would like to send my husband in to meet with her to pick out a ring next time. Overall was a very good experience, from Dawn to Dave.
Our experience at the Diamond Center in Janesville was nothing short of amazing! Christine and Steve were incredibly knowledgeable and friendly. Both of them got to know us, and our story, which made working together feel like working with friends. They went out of their way to help us find the perfect diamond and setting for my engagement ring without putting any pressure on us to buy. They also worked with us to combine my grandmother’s wedding band with my mother’s wedding band to create a custom piece that I will be able to wear as my wedding band, which means more to me than words can explain. The thought and care they put in to making this process perfect is second to none. We will forever be Diamond Center customers.Thank you from the bottom of my heart, Christine and Steve!
i truly can not say enough good things about the diamond center. everyone is so welcoming and remembers you by name. christine was an absolute pleasure to work with, from engagement ring to wedding bands to first baby gifts. she was BEYOND patient, after changing my mind one..two…three times. will definitely keep coming back specifically for christine. bonus points for keeping our kiddo occupied while we purchased 😉🫶🏼
The Diamond Center is a clean, bright, and most importantly, friendly place for any of your jewelry and/or accessory needs. I recently asked the love of my life to marry me (she said yes :), and with Christine's expertise, I was able to first find the perfect ring and learn much about the ring buying process. Christine was incredibly friendly, helpful and in tune with what my needs were. She asked for details about the proposal (which was incredibly beneficial as we were traveling), educated me on the difference between diamonds and their characteristics, and took every measure possible to ensure the proposal was a great success. After we got back from our trip, we stopped back in to get everything fit perfectly to my newf fiancée's finger. Unfortunately, Christine was not in, but Jeff was just as amazing and got us all squared away. They put a rush on the ring as we were taking off for a work conference, and we received the ring back with plenty of time to spare. The level of service, care and thought were unmatched.Christine reached back out right away when the ring came back in and helped us get all set up with our online accounts, look at wedding bands, and helped explain what was next all while asking questions about our engagement, our trip, our big plans, and so forth. The whole experience felt more like dealing with a close friend rather than a sales transaction.I would highly recommend the Diamond Center in Janesville to anyone looking. Their style of doing business and treating clients like family and friends cannot be matched.
Madison
I wanted to share our experience about the Diamond Center . On Nov 5th we decided to go shopping for wedding rings. We stopped at the Diamond Center and from the get go we were treated exceptionally well . Nate was the guy who was assisting us and he went above and beyond. We already knew what shape and size of Diamond we wanted but they didn't have it at the store in Madison. Nate made arrangements to have it picked up in Janesville at their other store and brought to Madison which was really awesome . The whole time everyone at the store was exceptionally nice and very helpful . We felt so comfortable that day and to make a long story even longer we ended up buying my soon to be wife's ring and wedding band and also my wedding ring that day... I highly recommend The Diamond Store instead of all those conglomerate stores where they only care about the sale . The Diamond Center has gained 2 Customers for life .
Went in to the Madison location to upgrade my wedding ring, that we originally purchased from this location about 12 years ago. Although they were not able to customize my ring the way we had hoped, they were amazing at hearing what I wanted and finding an alternative that I am so excited about. Very friendly staff. Very helpful and knowledgeable. Also, any company that offers a year round veterans discount i will choose over another store. My husband is a vet and these little gestures mean more to us than you'll know. Thank you Diamond Center!
Went to Diamond Center Madison looking for an engagement ring with my now fiancé.We worked with Jade and he was amazing. Explained everything and spent a lot of time with us showing different rings once he understood the style we liked.The warranty also sold us on buying from Diamond Center.Simply amazing experience from start to finish. Will always be my first recommendation if anyone asks.
I am so grateful we found the Diamond Center! My now-husband and I wanted to do some ring shopping before getting engaged to see what was out there. I reached out and got in touch with Brett. He set up an appointment and taught us a TON about rings. He was personable and never pushy. He worked with us through all the choices and decisions, helping my husband find the perfect engagement ring. They have quality rings and take great care of all of their products. My husband ended up buying my wedding band here too. Since we bought both rings here, I have gone back several times for free professional cleanings and free soldering and always feel welcome in their store. Very happy with the Diamond Center!
I work for a non profit neighborhood center and I reached out to this company for a donation for our Mother’s Day event. They supplied a beautiful gift basket along with a 100 dollar gift card. This donation went above and beyond my expectations and I am now using the gift to raise money to take the 8th grade students on a field trip to a family owned ranch. Thank you to the Diamond Center for giving a group of students the ability to explore activities that’s are rare and limited in our community. We will post more photos once we are able to earn the trip. The Diamond Center loves the Madison community and deserves praise.
“Went in to the Madison location to upgrade my wedding ring, that we originally purchased from this location about 12 years ago. Although they were not able to customize my ring the way we had hoped, they were amazing at hearing what I wanted and finding an alternative that I am so excited about. Very friendly staff. Very helpful and knowledgeable. Also, any company that offers a year round veterans discount i will choose over another store. My husband is a vet and these little gestures mean more to us than you’ll know. Thank you Diamond Center!”
“My review is long overdue. Hands down I will recommend The Diamond Center to anyone looking for any kind of jewelry! They definitely know how to take care of their customers.
A few years ago Kane was super helpful when I brought a small bag of watches in and he replaced the batteries in all of them without any questions. Anytime I’ve gone in, I always see him with a smile and he’s so easy to work with!
Christine was great to work with! When my fiancé and I got engaged, she helped us pick out my wedding band and explained the process and got us all set up. We certainly appreciated all her great help!“
“Where do I even begin?!? I can’t express how much I love our custom ring with the diamond center! Jade was so kind to us from day one and helped us with pretty much everything. Trisha also blew me away with how quickly she made our custom design come to life!! The service and kindness was so heart warming to my fiancé and I. Our wedding timeline was sort of rushed but with Jade and Trisha’s help we were able to get our custom ring done in only a couple months which was quite bizarre to us. We absolutely love our custom ring and I honestly can’t get over how beautiful the moissanite center stone is! Would definitely recommend The Diamond Center – Madison to any couples looking for a ring they will absolutely love whether it’s custom or not! And I can’t recommend Jade and Trisha enough either!!! They made the experience a millionnn out of 10”
“Amazing experience! Everyone was so helpful! I wouldn’t go anywhere else :)”
“Had a great experience at The Diamond Center looking for engagement rings. Christine is who helped my Fiancé and I and she was amazing. Looked at several other stores and by far Christine at the Diamond Center was the best.”
“They did a fantastic job on my wife’s wedding ring that had a broken prong. They polished up to like new. Ring looks like it did 15 years ago. Definitely recommend their service people.”
“Purchase a ring for my fiancée from here & worked directly with Nate on the purchase and everything was curated exactly the way I wanted. If you’re considering engagement rings or new jewelry in general please give them a visit, they’ll treat you right!”
“I have been buying jewelry from the Diamond Center for 25+ years and I can’t imagine going anywhere else. You can tell that it is a family run business that treats their employees well when there is very little turnover.”
CONTACT OUR CERTIFIED JEWELRY STAFF TODAY!
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The Diamond Center – Janesville
3515 Milton Avenue
Janesville, WI 53545
P: (608) 752-8003
The Diamond Center – Madison
509 S. Gammon Road
Madison, WI 53719
P: (608) 833-3377
