Career Opportunities

Are you interested in a new career? The Diamond Center is always looking to add good people to our team!

We offer:

  • Competitive Wages
  • Weekend Shift Premium
  • Health and Dental
  • 401K with Company Match
  • Paid Holidays, Vacation, Sick or Personal Time
    …..and much more!!

Apply Below

Email completed application to jobs@thediamondcenter.com

TDC Application

Open Positions:

Job description

We’re hiring!  The Diamond Center is searching for the right individual to join our team!  We are currently accepting applications for the position of Diamond Consultant (sales position) at our Madison, WI location.

The ideal candidate will have amazing communication skills and must enjoy working with people. This individual is someone who is punctual, detail oriented, and eager to learn about our products, our company, and our people. Our team is looking for someone with ambition and the determination to succeed. Someone who is passionate about building loyalty with each customer, who will provide excellent customer service, and is able to make educated decisions in a fast-paced environment is who we target. This position includes working closely with customers to determine their needs, answer questions, and provide recommendations to ensure maximum customer satisfaction. We will invest in training the right candidate.

Responsibilities and Expectations:

  • Generate sales leads, foster and develop sales relationships, and close sales
  • Achieve and exceed goals through sales strategies, clienteling, sourcing new customers, and maintaining and building productive long-term relationships with customers
  • Support the teamwork environment by trusting and collaborating with peers, customers, and management while contributing to a positive team culture
  • Promptly greet and welcome customers in a personable and genuine manner
  • Determine, respond to, and assist with customer’s needs
  • Understand and execute payments, exchanges, and loss prevention
  • Accurately completing documents including special orders, repairs, and client requests
  • Develop and maintain product knowledge and remain aware of current collections in-store and online, and among market competition, fashion, and industry trends
  • Maintain standards in merchandising display, maintaining inventory, and store cleanliness
  • Understand and follow store and employee policies and procedures

Requirements:

  • Must be 18 years of age or older
  • Must have a valid Driver’s License
  • Retail sales experience or Customer Service equivalence is preferred, but not required
  • Knowledge of basic math and currency for payment processing
  • Proficient with computers, including use of iPads, Windows, and Internet
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and extended holiday hours
  • Regular attendance and punctuality is essential to this position in order to ensure adequate coverage
  • Excellent communication and customer service skills
  • Positive attitude with ambition and mindset for success

We are offering:

  • Competitive Salary & Benefits Package with Full-Time Employment
  • Earn $40,000 – $80,000 per year based on hourly wage/commission
  • Bonus opportunities available
  • Weekend Shift Premium
  • Health & Dental Insurance
  • 401k with Company Match
  • Paid Vacation
  • Paid Time Off
  • Paid Holidays
  • Professional Development Assistance
  • Referral Program
  • Opportunity to join a locally owned and operated growing business

Job Type: Full-time

Salary: $40,000.00 – $80,000.00 per year

Weekly day range:

  • Monday to Saturday
  • Sundays as needed

Work Location: In person – Madison, WI

Job description

We’re hiring!  The Diamond Center is searching for the right individual to join our team!  We are currently accepting applications for the position of Diamond Consultant (sales position) at our Janesville, WI location.

The ideal candidate will have amazing communication skills and must enjoy working with people. This individual is someone who is punctual, detail oriented, and eager to learn about our products, our company, and our people. Our team is looking for someone with ambition and the determination to succeed. Someone who is passionate about building loyalty with each customer, who will provide excellent customer service, and is able to make educated decisions in a fast-paced environment is who we target. This position includes working closely with customers to determine their needs, answer questions, and provide recommendations to ensure maximum customer satisfaction. We will invest in training the right candidate.

Responsibilities and Expectations:

  • Generate sales leads, foster and develop sales relationships, and close sales
  • Achieve and exceed goals through sales strategies, clienteling, sourcing new customers, and maintaining and building productive long-term relationships with customers
  • Support the teamwork environment by trusting and collaborating with peers, customers, and management while contributing to a positive team culture
  • Promptly greet and welcome customers in a personable and genuine manner
  • Determine, respond to, and assist with customer’s needs
  • Understand and execute payments, exchanges, and loss prevention
  • Accurately completing documents including special orders, repairs, and client requests
  • Develop and maintain product knowledge and remain aware of current collections in-store and online, and among market competition, fashion, and industry trends
  • Maintain standards in merchandising display, maintaining inventory, and store cleanliness
  • Understand and follow store and employee policies and procedures

Requirements:

  • Must be 18 years of age or older
  • Must have a valid Driver’s License
  • Retail sales experience or Customer Service equivalence is preferred, but not required
  • Knowledge of basic math and currency for payment processing
  • Proficient with computers, including use of iPads, Windows, and Internet
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and extended holiday hours
  • Regular attendance and punctuality is essential to this position in order to ensure adequate coverage
  • Excellent communication and customer service skills
  • Positive attitude with ambition and mindset for success

We are offering:

  • Competitive Salary & Benefits Package with Full-Time Employment
  • Earn $40,000 – $80,000 per year based on hourly wage/commission
  • Bonus opportunities available
  • Weekend Shift Premium
  • Health & Dental Insurance
  • 401k with Company Match
  • Paid Vacation
  • Paid Time Off
  • Paid Holidays
  • Professional Development Assistance
  • Referral Program
  • Opportunity to join a locally owned and operated growing business

Job Type: Full-time

Salary: $40,000.00 – $80,000.00 per year

Weekly day range:

  • Monday to Saturday
  • Sundays as needed

Work Location: In person – Janesville, WI

Job description

Are you highly organized, detail-oriented, and thrive in a fast-paced environment? We’re looking for a dedicated Office Inventory Specialist to join our team at a well-established, family-owned jewelry store in Janesville, WI

Position Overview:
As the Office Inventory Specialist, you’ll play a vital role in maintaining the accuracy and organization of our inventory systems. You’ll work closely with our sales and operations teams to ensure every piece of jewelry is tracked, accounted for, and ready for presentation. Your attention to detail helps keep our showroom running smoothly, full of inventory, and our sales team equipped to deliver exceptional service everyday.

Key Responsibilities:

  • Order, receive, inspect, and log incoming inventory items
  • Accurately enter inventory data into point-of-sale and inventory management systems, transfer between locations
  • Tag, label, and organize jewelry items for display or storage
  • Monitor inventory levels and assist with ordering supplies as needed
  • Conduct regular inventory counts and physical bi-annual inventory audits
  • Collaborate with sales staff to ensure accurate transfers and special orders
  • Assist with documentation of orders, repairs, and returns
  • Support general office tasks and administrative duties as needed

Qualifications/Skills:

    • Previous experience with inventory, retail operations, or office administration preferred
    • Exceptional organizational skills and high attention to detail
    • Proficient in Microsoft Office (Word, Excel) and comfortable learning inventory software
    • Experience with Google Workspace (Gmail, Docs, Sheets)
    • Basic understanding of Apple
    • Ability to multitask and prioritize in a high-traffic retail setting
    • Ability to work independently and as part of a team
  • Ability to accept change and adapt to a changing environment
  • Ability to be proactive
    • Strong communication skills, maintain a positive and professional working environment with peers, and a team-oriented attitude
  • Strong written and verbal communication skills
  • Trustworthy and dependable with a high level of integrity
  • Flexibility in schedule
  • Proactively stay current on industry and product knowledge

Schedule & Compensation:

  • Full-time position 8 hour shift [8:00 – 4:00 M-F]
  • Availability during peak holiday times
  • Competitive pay based on experience
  • Health, dental, life and disability insurance
  • Paid time off
  • Employee discounts, training opportunities, and a welcoming close knit team atmosphere

Why Join Us?

At our family-owned jewelry store, we value professionalism, teamwork, and excellent customer service. We take pride in our reputation and treat both our clients and staff like family. If you’re excited by the energy of a close-knit team, customer connections, and variety in your work, this is the place for you!

Job description

Position Overview:

The Marketing Specialist will coordinate and execute marketing activities and campaigns that strengthen our brand, support sales, and connect with our community. This is a hands-on role for someone who enjoys balancing creative projects with organization, planning, and communication.

Key Responsibilities:

Digital & Content Marketing

  • Create and schedule social media content across Facebook, Instagram, LinkedIn, Pinterest, and TikTok.
  • Capture and edit photos and videos to highlight new products, designers, and events.
  • Write and design email campaigns using Constant Contact.
  • Maintain and update website content, blog posts, and product listings.
  • Monitor online reviews, customer messages, and ad performance (Meta and Google).

Advertising & Campaigns

  • Help plan and execute digital and traditional advertising, including Facebook, Google, billboards, TV, and radio campaigns.
  • Track performance analytics and budget reports for all marketing activities.
  • Collaborate with vendors, agencies, and local media partners.
  • Assist with in-store signage, promotional materials, and digital display updates.

Community & Events

  • Coordinate donation requests, community sponsorships, and local partnerships.
  • Plan and promote in-store events, trunk shows, and seasonal promotions.
  • Attend networking events and maintain relationships with local organizations.

Administrative & Team Support

  • Communicate daily with internal teams, vendors, and customers through Hub Spot.
  • Update and track marketing reports, invoices, and schedules.
  • Support leadership with planning, renewals, and new marketing opportunities.
  • Manage donation tracking, store hours updates, and promotional materials as needed.

Qualifications:

  • Bachelor’s degree in Marketing, Communications, or related field (or equivalent experience).
  • 2+ years of marketing experience preferred, ideally in luxury retail, or creative industries.
  • Strong understanding of social media trends, digital ads, email marketing, and brand storytelling.
  • Experience and/or knowledge of tools like Meta Business Suite, Canva, Constant Contact, Photoshop, Adobe, Microsoft, Hub Spot, and AI knowledge.
  • Excellent communication, organization, and multitasking skills.
  • Exceptional writing and visual communication skills.
  • Photography, video, or graphic design experience is a plus.

Admirable Qualities:

  • Appreciates design and attention to detail
  • Confident communicator and collaborator
  • Balances creativity with data-driven decision-making.
  • Self-motivated, proactive, and results-oriented.

What We Offer:

  • Competitive pay and benefits.

Job description

Position Overview:
We are seeking an experienced and highly skilled Master Goldsmith to join our team. The ideal candidate will bring exceptional craftsmanship, attention to detail, and expertise in all aspects of fine jewelry design, fabrication, repair, and finishing. This role requires a blend of artistry and technical ability, ensuring the highest standards of quality for both custom creations and repair work.

Key Responsibilities:

  • Design, fabricate, and assemble fine jewelry using traditional and modern techniques.
  • Perform high-quality jewelry repairs, including resizing, soldering, re-tipping, prong work, and stone setting.
  • Experience with laser welding equipment.
  • Work with gold, platinum, silver, and other precious metals to craft custom pieces.
  • Set gemstones of various shapes, sizes, and hardness with precision.
  • Conduct polishing, finishing, and quality inspections to meet brand and client standards.
  • Collaborate with clients, designers, and sales associates to bring custom jewelry concepts to life.
  • Maintain and operate jeweler’s tools and equipment in a safe, organized manner.
  • Ensure all work is completed within established timelines without compromising quality.
  • Stay current on industry trends, techniques, and technologies.

Qualifications/Skills:

  • Minimum of 10 years’ professional experience as a bench jeweler, with at least 5 years at a master level.
  • Expertise in custom fabrication, stone setting, casting, and finishing.
  • Strong knowledge of precious metals, gemstones, and jewelry construction methods.
  • Ability to read and interpret design sketches, CAD renderings, or client specifications.
  • Exceptional hand–eye coordination and fine motor skills.
  • High level of artistry, creativity, and problem-solving ability.
  • Strong attention to detail and commitment to excellence.
  • Excellent communication and collaboration skills.
  • Ability to maintain discretion and handle valuable items responsibly.

Physical & Work Requirements:

  • Ability to sit or stand at a bench for extended periods.
  • Fine manual dexterity for detailed, delicate work.
  • Comfortable working with torches, polishing wheels, and other jeweler’s equipment.
  • Adherence to safety and security protocols in handling precious metals and stones.

Preferred (Not Required):

  • GIA or equivalent certification in gemology or stone setting.
  • Experience with CAD design software and 3D printing for jewelry prototyping.
  • Prior supervisory or training experience in a workshop setting.

Why Join Us?

At our family-owned jewelry store, we value professionalism, teamwork, and excellent customer service. We take pride in our reputation and treat both our clients and staff like family. If you’re excited by the energy of a close-knit team, customer connections, and variety in your work, this is the place for you!

Position Overview
We are seeking an experienced and skilled Bench Jeweler to join our team. The ideal candidate will bring exceptional craftsmanship, attention to detail, and experience in all aspects of fine jewelry repair, and finishing. This role requires technical ability, ensuring the highest standards of quality for repair work.

Key Responsibilities:

  • Perform high-quality jewelry repairs, including resizing, soldering, re-tipping, prong work, and stone setting.
  • Experience with laser welding equipment.
  • Work with gold, platinum, silver, and other precious.
  • Set gemstones of various shapes, sizes, and hardness with precision.
  • Conduct polishing, finishing, and quality inspections to meet brand and client standards.
  • Collaborate with sales associates to bring custom jewelry repair concepts to life.
  • Maintain and operate jeweler’s tools and equipment in a safe, organized manner.
  • Ensure all work is completed within established timelines without compromising quality.
  • Stay current on industry trends, techniques, and technologies.

Qualifications/Skills:

  • Professional experience as a bench jeweler.
  • Experience in stone setting and finishing.
  • Strong knowledge of precious metals, gemstones, and jewelry construction methods.
  • Ability to read and interpret client/sales associate specifications.
  • Exceptional hand–eye coordination and fine motor skills.
  • A level of artistry, creativity, and problem-solving ability.
  • Strong attention to detail and commitment to excellence.
  • Excellent communication and collaboration skills.
  • Ability to maintain discretion and handle valuable items responsibly.
  • Prior training and experience in a workshop setting.

Physical Work Requirements:

  • Ability to sit or stand at a bench for extended periods.
  • Fine manual dexterity for detailed, delicate work.
  • Comfortable working with torches, polishing wheels, and other jeweler’s equipment.
  • Adherence to safety and security protocols in handling precious metals and stones.

Preferred (Not Required):

  • GIA or equivalent certification in gemology or stone setting.

Why Join Us?
The Diamond Center has been a family-owned and operated business since 1982, with locations in Janesville and Madison, Wisconsin. Known for providing quality service at the best price guaranteed, The Diamond Center is recognized for its vast selection and exceptional warranty program. Specializing in Diamonds, Engagement Rings, Fashion Jewelry, Colored Gemstones, Watches, and more, we are committed to offering the best of everything. Our success is built on a FREE LIFETIME WARRANTY and decades of customer dedication, making us one of the highest accredited jewelry stores in the nation.