At The Diamond Center, we believe your jewelry should be as unique as you are. Whether you’re designing a one-of-a-kind engagement ring, redesigning a cherished heirloom, or crafting a meaningful gift, our expert artisans are here to bring your vision to life. With custom jewelry design services available at both our Madison and Janesville locations, we make the process seamless and exciting.
Your dreams become reality with The Diamond Center’s Custom Design Center. Our skilled jewelry designers, craftsmen, and on-site goldsmiths have years of experience in creating and developing custom pieces. We stay at the forefront of the jewelry industry, utilizing cutting-edge 3D CAD rendering technology that allows you to collaborate with our team in designing a unique, personalized piece you’ll be proud to wear and cherish.
Creating your perfect piece of jewelry is easier than you think! Here’s how it works:
We offer a wide range of custom jewelry design services to meet your specific needs. Our skilled artisans possess the expertise to handle various custom design projects with precision and finesse. Here are just a few of the services we provide:
To receive an accurate quote, schedule an appointment for an estimate at either of our locations. Begin your custom jewelry journey today—visit our Madison or Janesville locations and let our experts help you create something truly extraordinary!
Sizing Rings
Q: Can I get my ring resized at The Diamond Center?
A: Yes! Whether your ring is from The Diamond Center or not, our in-house goldsmiths can resize it.
We ALWAYS recommend having your significant other stop in store to have their finger sized before purchasing the ring to avoid extra bending/expanding being done on the ring.
Q: When should I resize my ring?
A: Your fingers will change slightly in size due to environmental factors, weather, aging, and more. Here are some key signs of when you should get your ring resized: finger swelling, pain, redness, it is very difficult to remove or if it falls off when shaking your hand.
Q: Can I resize the same ring multiple times?
A: Yes, however it is not recommended. It can weaken the structure of the ring the more you bend the metal.
Q: What rings can not be resized?
A: There are certain types of rings that we can not resize, to be sure we always recommend bringing your ring in for our staff to see in person. One reason is that your ring is made from an unconventional metal such as resin, ceramic, jade, or wood. There are also eternity bands or rings with a complex band design that can not be resized without disrupting the design. Lastly, if you are trying to size the ring up/down too many sizes (usually 2 or more) it can cause stones to pop out or metal to be bent/stretched too much.
Q: Can you cut my ring off my finger?
A: Yes, if you can not get your ring off your finger we can cut it off in store for you.
Do you provide in house jewelry repairs?
A: Yes. We have a team of talented goldsmiths at both our Janesville and Madison locations. All jewelry repairs are done in-house, we never ship out your jewelry! Some common repairs we provide are; ring resizing, soldering rings together, prong/head replacement, shank replacement, rhodium plating, polishing and more.
Jewelry Warranties
Q: Do you provide a warranty with my jewelry purchase?
A: Yes, all The Diamond Center jewelry comes with our FREE Lifetime Warranty! To learn more about our free lifetime warranty, click here.
Q: Should I also insure my jewelry through my insurance company?
A: Yes, it is always a good idea to insure your high end jewelry with your insurance company in case of theft or loss of the item.
Q: Can I buy a warranty later?
A: Our Lifetime Warranty is always FREE.
Q: Do you replace lost jewelry?
A: No. If you completely lost the item it is not covered under our lifetime warranty. We will replace lost diamonds or gemstones if they have fallen out and can not be found, but if the entire piece of jewelry is gone or missing, it is not covered. Please insure your high end jewelry with your insurance company in case of theft or loss of the item.
Lifetime Guarantee
A: It is well known that the best things in life are quite often, FREE. That is why our free lifetime warranty is at the top of our “BEST” list. We’ve even done away with those required six-month Inspections!
Our warranty services ALWAYS include:
To learn more about our free lifetime warranty, click here.
Engraving
Q: Can I engrave something I purchased at The Diamond Center?
A: Yes! As long as the jewelry piece purchased has the space for it, we will engrave it for free.
Q: Can I bring in something that was not purchased from The Diamond Center to be engraved?
A: Yes, you can bring in any piece to be engrave as long as it will fit into our engraving machine. If the piece was not purchased from The Diamond Center there will be an engraving fee.
Custom Engagement Rings
Q: Does the main stone (center stone) in my ring have to be a diamond?
A: No. While diamonds are the most common center stones for engagement rings, you can put any gemstone you want in the center. Please keep in mind some gemstones are “softer” than others and can break/become damaged a lot easier. If your spouse intends on wearing their ring every day, be sure to choose a gemstone that is high on the gemstone hardness scale.
We take pride in the stunning transformations we create for our customers. Check out some of our past custom designs, including before-and-after images and hand-drawn sketches that turned into breathtaking jewelry.
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